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SUPPORT IS CLOSE BY

Once you have invested in a Master Data Management solution, it is important that your supplier provides a reliable support function for when you need it.

FOCUSED, EXPERIENCED PERSONNEL

Focusing on one thing only - Master Data Management - allows us to recruit and train our support staff to a very high degree of excellence. Our dedicated support team consists of experienced professionals from around the world who possess a wealth of knowledge.

ALWAYS AVAILABLE

Regardless where and when you need help, we'll always be there for you. Since we have a global client base, we have built a global support organization to support it. We're available 24 hours a day, seven days a week, using the 'follow-the-sun' principle.

FLEXIBLE SUPPORT PACKAGES MATCHING YOUR NEEDS

Working with a wide range of clients who each face differing problems, we appreciate that needs vary. We have therefore developed several support packages and services. You will find a package that suits your organization's needs and resources.

VALUE-ADDED SUPPORT SERVICES

As well as the normal support packages, you can also choose from a range of other service offerings, such as Oracle database administration, system health checks and infrastructure landscape reviews.